Cookie Policy

This Cookie Policy explains how BlackSMS ("we," "our," or "us"), available at https://blacksms.in, uses cookies and similar tracking technologies when you visit our website or interact with our cloud messaging dashboard.

1. What are Cookies?

Cookies are small text files containing alphanumeric characters that are downloaded to your computer or mobile device when you visit a website. They allow websites to identify your browser, remember user preferences, maintain session state, and facilitate secure user authentications.

2. Cookies We Use

We utilize different categories of cookies to support website functions and analytics:

• Strictly Necessary Cookies: These cookies are critical to operating our site and customer dashboard. They enable you to log in securely, navigate the dashboard, view balance statuses, and process invoices. Disabling these cookies will prevent dashboard functionality.
• Analytical/Performance Cookies: These cookies help us monitor traffic volume, analyze pages visited, and detect slow-loading API modules. This data is aggregated and does not personally identify you.
• Functionality Cookies: Used to recognize you when you return to our website, allowing us to remember preferences (e.g., dashboard language, display theme, layout preferences).
• Payment Gateway Fraud Detection: Third-party integrations (such as Stripe, Razorpay, and Cashfree) drop cookies on the payment page to verify device characteristics, security parameters, and prevent unauthorized card transaction attempts.

3. Managing Cookie Preferences

Most web browsers automatically accept cookies. However, you can modify your browser settings to refuse cookies or notify you when a cookie is set. Please check the "Help" menu of your specific browser (Chrome, Firefox, Safari, Edge) to learn how to clear, disable, or block cookies. Note that blocking essential cookies will make our customer portal unusable.

4. Updates to This Cookie Policy

We may update this policy to reflect modifications in our software services, data processing operations, or regulatory changes. We advise checking this page periodically to remain informed about our cookie utilization.